Director, Operational Technology

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date:  at 11:59PM HST

BRIEF POSTING DESCRIPTION:

The P EQ OPERATIONAL TECHNOLOGY Department of the P OPERATIONAL TECHNOLOGY Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Director)

JOB FUNCTION:

Manages and directs the Operations Technology Division in the planning, engineering, implementation, operations, and maintenance of Hawaiian Electric Company's (Hawaiian Electric CompanyHawaiian Electric Company, Maui Electric Company, and Hawaii Electric Light Company) Operatios Technology (OT) infrastructure for industrial control systems enterprise-wide, including the Company's Energy Management Systems, SCADA, Distributed Control Systems, and Distribution Management Systems, in support of the Company's operational, grid modernization, customer service and Cyber security requirements. Provides technical knowledge, expertise, leadership, training, and guidance to the team, operational user groups and stakeholders groups, including the CIO, Energy Delivery, Generation process areas and other internal clients.

Works closely with key internal stakeholders including the Telecommunications division, System Operations, Energy Delivery, Generation, Customer Services, IT, and information assurance to ensure that OT systems architecture, strategies and plans are aligned to the Company's operational and business objectives.

Manages and Directs the overall enterprise wide Operations Technology system and platform strategy and architecture, including related systems, platforms, and integrations to ensure that operational and business requirements are achieved, including objectives, budgets, priorities and projects for OT programs.

Manages and Directs the support organizations for the OT systems, applications, database, client and server infrastructure within Hawaiian Electric Companies'operational technology portfolio to ensure that OT system service levels are provided at the appropriate levels to meet operational and business needs, for the safe, secure and reliable operation of power generation and energy delivery for Hawaiian Electric Customers.

ESSENTIAL FUNCTIONS:

• Advises and recommends to senior management matters concerning OT systems and infrastructure planning, design, engineering and operations. Creates, develops, and/or delivers expert testimony, responses to information requests, and other assignments relating to telecommunications infrastructure, before the senior management and various external agencies.
• Provides internal stakeholder and client alignment of OT systems and infrastructure planning, engineering, and operational service levels across the Company, including system operations, energy delivery, generation, Phyiscal security, environmental, Telecommunications and IT. Builds effective partnerships with client organizations at all levels. Learns the challenges and aspirations of client organizations and seeks opportunities to help them excel through the use of operational technology. Assists in the formulation and refinement of the Company's Enterprise wide OT strategies. Leads the formulation of goals for OT, based on those defined strategies. Communicates established strategies to the OT team. Assesses performance results against strategic goals. Refines goals, policies, processes and projects to improve the attainment of strategic success. Participates in the IT/OT/Telecom governance process.
• Investigates, or researches the practices of other utilities. Keeps abreast of political, regulatory, and technological changes, innovations, and progress related to the functional area.
• Designs and refines the structure of the OT organization to best carry out its processes and projects. Determines the appropriate nature and quantity of staff required to perform the defined work effectively and efficiently. Leads the development of OT budgets and tactical plans, and their implementation. Leads the development of the OT team, which includes but is not limited to recruitment, performance management, employee development, and succession planning. Personally leads the OT leadership team. Cultivates mentoring relationships with more junior OT members to assist with their professional development, and to identify candidates for future opportunities
• Directs, plans, organizes, coordinates and manages teams responsible for OT systems architecture and systems engineering. Identifies and charters projects to improve our support for our clients' business processes and otherwise achieve the organization's goals. Leads OT's participation in enterprise-wide projects and other initiatives. Ensures that OT projects and OT elements of enterprise projects are well-managed. Provides counsel to client management on the conduct of enterprise projects.
• Provides technical knowledge, expertise, leadership, training, and guidance to the team and stakeholders groups, including the CIO, Energy Delivery, Generation process areas and other internal clients. Forecasts, monitors and controls expenses and negotiates service and equipment purchase contracts with vendors. Responsible for forecasting, planning, monitoring, and controlling OT budgets and security. Directs hardware and software procurements with suppliers. Develops and administers OT Plant Replacement Program. Responsible for project and division staffing; Responsible for project budgets and forecasts.
• Manages and directs the OT systems and infrastructure support operations team in the safe, secure, cost-effective and reliable installation, operation and maintenance of the various components of the enterprise-wide telecommunications infrastructure. Ensure appropriate performance metrics and Key performance indicators are in place for managing telecommunications infrastructure service levels. Builds the effective relationships with partners and suppliers, both internal and external to Hawaiian Electric. Leads the selection of external partners and suppliers, the development of agreements with them, and the establishment and measurement of performance metrics. Leads the process of managing product and service agreements, including the improvement of performance and value over time. Leads and implements continuous improvement best practices to enhance and achieve operational excellence with a safety mindset.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Thorough knowledge of the principles and theories of electrical engineering normally acquired through college level courses or equivalent experience.
• Working knowledge of the basic fundamentals of minicomputer architecture and applications real-time operating systems, and programming languages.
• Thorough knowledge of Energy Management System. Thorough knowledge of the enterprise-wide computing architectures and infrastructure practices spanning multiple operating systems and platforms. Extensive or advanced knowledge of one or more technical disciplines ranging from Unix, client-server/multi-tier, and/or real-time systems (i.e., control, SCADA, etc.) and systems development.
• Thorough knowledge of GIS systems, and the issues and technologies involved in GIS implementation.
• Thorough understanding of data requirements for integration with current and new systems/applications and electric model/data that will utilize GIS data/connectivity (e.g. CIS, OMS/DMS, Advanced Distribution Management System (ADMS), GIS web and design applications, spatial analysis, etc.)
• Thorough knowledge of policies and procedures contained in such documents as Company/Union Agreement; Safety & Health Manual; etc.
• Working knowledge of control systems in the power plants such as Distributed Control Systems (DCS), Human-Machine Interface (HMI), OT network cybersecurity practices. Etc.
• Working knowledge of information technology, including mainframe, client-server, and internet technology and applications; working knowledge of telephony systems including voice-over-IP and wireless technologies is highly desirable.
• Working knowledge of the major elements of the electric utility business, especially in a regulated environment, is highly desirable.
• Working knowledge of personal computers and related software applications such as spreadsheets, word processing, presentations, e-mail, etc.
• Thorough knowledge of corporate planning, budgeting, and control principles and practices; Knowledge in context of the utility business is highly desirable.
•  Knowledge of policies and procedures contained in such documents as Company/Union agreement; Accident Prevention Manual; General Information Manual, and similar documentation, is desirable.

Skills Requirements

• Demonstrated ability to build effective working relationships with business leaders at all levels of the organization.
• Demonstrated ability to lead a team of 100+ professionals through challenging times to successful outcomes.
• Demonstrated ability to build great teams, and to mentor the professional development of individual team members.
• Demonstrated ability to work effectively with customers, regulators, contractors, consultants, suppliers, government agencies, labor unions, community groups, and other business partners.
• Demonstrated effective written, verbal and listening communication skills.
• Demonstrated ability to make good decisions quickly and with limited information, to monitor results, and to refine or revise decisions based on observed outcomes.
• Demonstrated ability to handle difficult and sensitive interpersonal issues effectively, yet compassionately, using tact, courtesy and discretion.
• Demonstrated ability to manage business operations, including their measurement and improvement over time.
• Demonstrated ability to manage challenging projects successfully.

Experience Requirements

• Ten or more years experience in the management of service organizations, preferably involving information technology or the regulated utility business.
• Five or more years experience in the management of managers, preferably involving information technology or the regulated utility business.
• A Bachelor's or Master's degree in engineering, information systems, business or an equivalent is highly desirable. Advanced training in business administration is highly desirable.

Role: Director 

Number of Vacancies: 1 

Location: Honolulu – Oahu

Hiring Range: The hiring range for the Director, Operational Technology [Req ID 9628] position is $138,600.00 to $180,200.00. The person selected will be placed according to his/her skills and qualifications. 

About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement
Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.

Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC’s Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.  

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company. 

Affiliate is defined as “any person or entity that possesses an ‘affiliate interest’ in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility’s parent holding company, except as otherwise provided by HRS section 269-19.5(h).”

Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility’s service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.” 

For a current list of all Affiliates and Affiliate-Related Entities, please see:
https://www.hawaiianelectric.com/about-us/key-performance-metrics/financial/affiliate-transactions

This list may be amended, updated or revised from time to time without notice.