Electric Vehicle Charging Station Asset Manager - Oahu, Maui or Hawaii Island

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

BRIEF POSTING DESCRIPTION:

The P LC ELECTRIFICATION OF TRANSPORTATION Department of the P ELECTRIFICATION OF TRANSPORTATION Division at Hawaiian Electric Company has 1 Management vacancy available. This position may be filled on Oahu, Maui, or Hawaii Island (Role: Professional)

JOB FUNCTION:

Administers One Company charging station assets covering the maintenance, replacement, and repair of EV supply equipment and oversees service providers.

ESSENTIAL FUNCTIONS:

• Monitors various social media sites to spot performance issues. Plans, coordinates and monitors maintenance and repairs of Electric Vehicle Supple Equipment (EVSE). Coordinates and schedules routine maintenance. Analyzes mechanical and operating issues and works with vendors to correct warranty and non-warranty deficiencies. Ensures invoice are accurate and appropriate after inspecting the work performed and administers invoice information. Performs tier 1 root cause diagnostic to determine and recommend approach for repair, including but not limited to evaluating customer experience, going to site, user error, software/hardware issues, modem evaluation. Performs troubleshooting and simple repairs (e.g. label replacement, fuse replacement, etc.) DC Fast Chargers as needed. Coordinates with EV supply equipment and EV service provider contractors as needed. Logs repairs following Company process for internal and external communication, as needed. Provides advanced notice to the public about any scheduled or emergency repairs via email, social media, web, and/or physical signage placed on the equipment. Posts updates to websites and social media platforms informing customers of the current status of charging hardware on an as needed basis. Assists members of the public with using the charging infrastructure, including providing instructions on equipment use and answer general questions about equipment functionality.
• Negotiates contracts with EVSE maintenance and repair contractors to ensure price(s) are competitive and adequate customer service and support levels are provided for normal and emergency situations. Oversees and evaluates the work of contractors ensuring that maintenance and repair work are performed according to specifications, within manufacturer’s standards, and meets all law and regulations.
• Defines the operations and maintenance, capital replacement and capital addition requirements for EVSE by closely working with vendors, contractors, product managers, department managers and Director. For budgeting purposes, estimates the capital and non-capital funding required for the company’s EVSE and Electric Vehicle Supply Provider (EVSP) and supports Managers and Director during budgeting process. Researches and implements new technologies to improve efficiency, reduce cost, and improve productivity. Assists Manage with drafting detailed specifications for competitive bidding on equipment, vehicles, tools, maintenance contracts, and other fleet projects as required. Manages O&M and capital expenditures to meet approval budgets.
• Develops/coordinates/conducts training programs to meet equipment training needs.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Working knowledge of EVSE and EVSP technology acquired through experience in and with repair work.
• Working knowledge of personal computers and mainframe systems and related software applications, i.e., spreadsheets, word processing, etc. Working knowledge of Hawaiian Electric’s information systems preferred.
• Working knowledge of EVSE maintenance policies, procedures.
• Working knowledge in the use of electronic preventative maintenance systems.
• Working knowledge LEAN continuous improvement principles and best practices to achieve operation excellence.
• Bachelor’s Degree in Business Administration, Urban Planning, Geographic Information Systems, Engineering or related field, or appropriate related experience.

Skills Requirements

• Good oral and written communication and presentation skills for a wide variety of internal and external audiences.
• Ability to use technical knowledge and skills to perform detailed technical analysis and make recommendations.
• Analytical and administrative skills required for such tasks as preparing and monitoring estimates/forecasts and carrying out company/department policies and procedures.
• Strong interpersonal skills to influence and persuade various groups or individuals.
• Demonstrated ability to provide work directions to contractors.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
• Ability to handle difficult and/or sensitive issues while using tact, courtesy, and discretion.
• Ability to read, use, and understand information in multiple formats such as Geographical Information System (GIS), Global Positioning System (GPS), utility mapping, surveys, construction plans and specifications, and record drawings.
• Must have or be able to qualify for a State of Hawaii driver's license.  Must meet the standards for required driving positions stated in the Hiring Standards for Required Driving Positions policy.

Experience Requirements

• Several years (3-5) experience in the maintenance and repair of EVSE and/or EVSP.
• Several years (3-5) experience preferred with electronic preventative maintenance systems.
• Multiple years (3-7) experience managing asset management.
• Several years (3-5) experience of contract and contractor management.
• Several years (3-5) customer service experience.

Role: Professional 

Number of Vacancies: 1 

Location: Oahu, Maui, or Hawaii Island

Hiring Range: The hiring range for the Electric Vehicle Charging Station Asset Manager - Oahu, Maui or Hawaii Island [Req ID 9216] position is $96,000.00 to $122,500.00. The person selected will be placed according to his/her skills and qualifications. 

About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement
Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.

Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC’s Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.  

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company. 

Affiliate is defined as “any person or entity that possesses an ‘affiliate interest’ in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility’s parent holding company, except as otherwise provided by HRS section 269-19.5(h).”

Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility’s service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.” 

For a current list of all Affiliates and Affiliate-Related Entities, please see:
https://www.hawaiianelectric.com/about-us/key-performance-metrics/financial/affiliate-transactions

This list may be amended, updated or revised from time to time without notice.