Operational Technology Solutions Architect - Oahu

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: This position will remain open until filled. Early applications are highly encouraged. 

BRIEF POSTING DESCRIPTION:

The P EQ OPERATIONAL TECHNOLOGY Department of the P OPERATIONAL TECHNOLOGY Division at Hawaiian Electric Company has 1 Management vacancy available.  (Role: Professional)

JOB FUNCTION:

The OT System Architect is a senior technical leader responsible for planning and implementing the Company’s OT Energy management system (EMS) architecture. This architecture encompasses the Energy Management System (EMS), Supervisory Control and Data Acquisition (SCADA), Outage Management System (OMS), Generation Dispatch, application software, and enterprise IT platforms that enable monitoring, control, and automation of real-time grid operations. The goal is to ensure safe, reliable, and resilient operations while minimizing implementation and lifecycle costs. This role directly supports real-time grid operations and is critical to ensuring safe, reliable, and resilient energy delivery. The architect provides company-wide technical leadership, guiding strategic decisions, project planning, and integration of the OT ecosystem that supports EMS operations.

Leads initiatives to improve system resilience (including loss-of-control scenarios), technology direction, acquisition planning, migration strategies, data integrity, documentation, cybersecurity, and standardization across the EMS ecosystem. This includes close collaboration with telecommunications and cybersecurity architects to support safe and reliable grid operations.

As a grid modernization subject matter expert, the solutions architect enhances the Company’s grid monitoring and control capabilities in alignment with strategic goals, ensuring contingency plans for loss of monitoring/control are embedded in system design.

ESSENTIAL FUNCTIONS:

• Company-Wide Impact: Develops and oversees architecture for core OT systems including Energy Management System (EMS), SCADA, Outage Management System (OMS), Generation Dispatch, and supporting IT platforms. These systems are foundational to grid monitoring, control, and automation.
  • Define and maintain system interfaces and integration requirements with OMS, SCADA, generation dispatch, and IT systems.
  • Provide support to develop, maintain, update the procedures and guidelines for the loss of real-time monitoring and control of the EMS.  Work with stakeholders and subject matter experts to identify single points of failure in the OT system architecture or with process/people.
  • Provide technical input in the development and updates to metrics to capture operational risk using knowledge of the EMS ecosystem architecture and dependencies.

• • Strategic Leadership: Develops processes and programs to enhance operational performance and reliability.  Provides technical direction across departments, influencing long-term technology planning, acquisition strategies, and modernization initiatives aligned with corporate goals (reliable/resilient/efficient). From these inputs, short-term (1-3 year) and long-term (5+ year) plans for the OT infrastructure are generated, which may include deployment of new technology, reconfiguration of existing technology, and decommissioning of old technology as appropriate. The strategy/plan is based on the CIO and operating units’ technological direction and is an end-to-end view that includes hardware, software, operating systems, application systems, platforms, networking, interoperability, contingency arrangements, and directions for acquisition of technology resources.  Advises client and project teams on how to integrate with and leverage existing IT/OT architecture.
  • Provides high level strategic business consultation including organizational alignment, business process development. 
  • System Integration & Resilience: Ensures seamless integration and clear boundaries between EMS and adjacent systems. Leads efforts to enhance system resilience, including contingency planning for loss of automation or control.
  • Cybersecurity & Compliance: Collaborates with cybersecurity and telecommunications architects to embed security, standardization, and documentation across the OT ecosystem.
  • Modernization & Innovation: Serves as subject matter expert for OT modernization, driving improvements in grid visibility, control capabilities, and incident response readiness.
  • Provides analysis of both short-term (3 year) and long-term (5+ year) outlook of EMS ecosystem needs and requirements.
• Responsible for evaluating the viability of new projects.
  • Represents OT division in project planning meetings that may impact the EMS and/or interconnected systems/platforms. 
  • Maintains the holistic view of the EMS ecosystem to ensure projects under consideration are planned, in alignment with lifecycle management projects, and risk to operational capabilities are documented and communicated to stakeholders and senior level management and executives.
  • Develops and evaluates alternative utilization or configuration options.
  • Collaborate with stakeholders to develop technical solutions with pros and cons weighing cost/risk/impact for senior management and executive level review.  Using engineering system knowledge of the current system identifies and evaluates vulnerabilities and single points of failure, operations knowledge of the current system usage, new system requirements, and engineering analysis of new system impacts, planning determines what OT resources and projects will be required when.
• Works closely with management and CIO staff to analyze existing and emerging technologies. Recommends pilots, prototypes, and/or adoption. Develops plans to help determine which technology directions are appropriate for the business and CIO units to achieve company and CIO goals. This includes migration strategies of infrastructure, application, and hardware components. Provides functional guidance, technical guidance, training and quality assurance/quality control to personnel. 
• Work solely or in concert with others to author requisite documentation to meet a variety of company needs, be it text for rate case or project filings, responses to information requests from interveners, decision synopses, department/team strategies, etc.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Extensive knowledge of real-time operational systems, data and operational technology management normally acquired through college level courses and work experience.
  • Protocols and middleware that enable interoperability between disparate systems.
  • Integration of hardware and software components across OT and IT.
  • Understanding the nuanced similarities/differences between OT and IT.
  • Programming and scripting for automation and system logic.
  • Scripting for configuration and deployment tasks.
  • Experience with documentation, change control, compliance tracking, metrics.
  • Creating clear system diagrams, data flow maps, and interface definitions.
  • OT cybersecurity.
  • Complex decision-making:

• Operates at a high level of autonomy, making strategic decisions that affect real-time operations and long-term infrastructure investments.
• Balances technical depth with cross-functional coordination, influencing both engineering and executive stakeholders.
• Navigates evolving regulatory, cybersecurity, and operational requirements in a dynamic energy environment.

• Leadership & Influence:

• • Leads cross-functional teams and external vendors in the design and deployment of OT solutions.
  • Advises senior leadership on technology direction, risk mitigation, and investment priorities.

• Working knowledge of utility business, business and/or engineering principles & practices.

• Ability to develop system configuration standards and guidelines.
• Ability to identify system constraints or gaps in business requirements and effectively communicate issues/risks to management.
• Ability to keep abreast of ever evolving and emerging information technologies.
• In depth knowledge of people, processes, and technologies in use within multiple teams within the division.
• Ability to translate business requirements into technical design and maintain comprehensive technical documentation.
• Ability to identify system constraints or gaps in business requirements and effectively communicate issues/risks to the project manager in a timely manner.

• Familiar with:

• • Network design, segmentation, and secure communication protocols.

Skills Requirements

• Attention to detail and ability to dive in when needed while remaining cognizant of the bigger picture.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
• Ability to effectively communicate with all levels of the organization, both verbal and written communication.
• Leadership skills and ability to work with a variety of individuals, occasionally dealing with sensitive, difficult, or confrontational issues.
• Strong interpersonal skills to influence and persuade various groups or individuals.
• In-depth analytical, organizational, and conceptual skills to handle various projects and programs.
• Ability to translate business requirements into technical design and maintain comprehensive technical documentation.
• Ability to develop system configuration standards and guidelines.
• Ability to identify system constraints or gaps in business requirements and effectively communicate issues/risks to management.
• Ability to keep abreast of ever evolving and emerging technologies.
• In depth knowledge of people, processes, and technologies in use within multiple teams within the division.
• Demonstrated ability and motivation to learn new tools and products independently.
• Ability to write reports, business correspondence, and procedure manuals.
• Demonstrated ability to mentor and develop other team members.

Experience Requirements

• Master’s degree in Electrical Engineering, Computer Science, Computer Engineering, or other scientific or technical discipline directly related to the labor category + five (5) years specialized experience; OR
• Bachelor’s degree Electrical Engineering, Computer Science, Computer Engineering, or other scientific or technical discipline directly related to the labor category + ten (10) years experience of which at least eight (8) years must be specialized; OR
• Fifteen (15) years experience of which at least fourteen (14) years must be specialized.
• Specialized experience includes, expert level experience in one or more of the following the areas: Real-time monitoring and control, energy management system, supervisory control and data acquisition, multilevel systems integration, system integration design and implementation strategies, large-scale network performance monitoring, communications systems design and operation.
• Several (3-5) years’ managerial/supervisory experience is highly desirable.

Role: Professional 

Number of Vacancies: 1 

Location: Honolulu – Oahu

Hiring Range: The hiring range for the Operational Technology Solutions Architect [Req ID 10296] position is $120,600.00 to $156,700.00. The person selected will be placed according to his/her skills and qualifications. 

About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement
Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. 

Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC’s Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.  

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company. 

Affiliate is defined as “any person or entity that possesses an ‘affiliate interest’ in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility’s parent holding company, except as otherwise provided by HRS section 269-19.5(h).”

Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility’s service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.” 

For a current list of all Affiliates and Affiliate-Related Entities, please see:
https://www.hawaiianelectric.com/about-us/key-performance-metrics/financial/affiliate-transactions

This list may be amended, updated or revised from time to time without notice.