Date: Nov 17, 2023

Location: Honolulu, Hawaii (HI), US, 96813

Company: hawaiianel

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.


Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.


Posting End Date:  at 11:59PM HST



The P ES EMS/SCADA Department of the P OPERATIONAL TECHNOLOGY Division at Hawaiian Electric Company has 1 Management vacancy available. This position may be filled on Oahu. (Role: Professional)



Provides specialized expertise, skills and technical support for the operation and on-going assessment, improvement and extension of the capabilities of real-time operation technology systems (e.g. Energy Management System (EMS), Outage Management System (OMS), etc.) Required to ensure adequate support in meeting corporate goals in service reliability, availability, and system efficiency (heat rate).  Identifies, designs, implements, tests and integrates software which enhances and supports the needs of the EMS and its users.  Responsible for planning, coordinating, installing, maintaining, optimizing, and enhancing the data communication (secure EMS network) and corporate telecommunication networks and security interfaces.



  • Investigates, designs, reviews, analyzes, documents, implements, and maintains new/upgraded and existing computer systems, databases, programs, and applications for operating, engineering and maintenance requirements.
  • Researches, evaluates, and documents technological advances in computer architecture, hardware and software, applications, and proposes necessary improvements to ensure operation systems availability, reliability and cost effectiveness. 
  • Develops flow charts, block diagrams. 
  • Writes, tests, corrects, and documents computer programs and operation and maintenance procedures.
  • Maintains physical and cyber security for operation technology systems and Department computer applications. 
  • Enforces, documents, and updates established policies, procedures and standards. 
  • Ensures data and program security of Department corporate computer applications and hardware. 
  • Coordinates the information transfer among operation technology systems and the corporate computer systems. 
  • Provides technological expertise, support in the development of Department staff/personnel by training them to maintain/operate/use operation technology applications. 
  • Assists in the training of new Systems Engineers and other Department staff.
  • Plans, project manages, documents, and performs hardware, operating system and software product installation, updates, maintenance, and integration into operation and electrical systems (i.e., participates and involved with RTU (Remote Terminal Unit) installations/replacement/removals and electrical system analyses, etc.). 
  • Provides after hours service (callouts) to ensure operation systems availability.
  • Investigates and responds to operation systems failures (hardware, operating system and application software) during and outside normal working hours, performs and recommends corrective measures or identifies and notifies appropriate party responsible for correcting the problem. 
  • Independently and collaboratively with other divisions and personnel, isolates, identifies and resolves problems with operation systems hardware, and helps to develop specialized test software and procedures as indicated. 
  • Submits oral and written reports documenting problem analysis and proposed resolution. 
  • Collect and analyze real-time, spot, and recorded system information; investigates, evaluates, and trends system performance; initiates and follows up on corrective actions. 
  • Facilitates the acquisition, maintenance, and documentation of technical resources for department personnel. 
  • Works with contractors and finalizes contracts, maintenance schedules, and documents work/history for specialized equipment. 
  • Travels to field sites, as required.
  • Provides back-up to the Lead Systems Engineer.
  • Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.



Knowledge Requirements

  • Working knowledge in the management of computerized information and control systems, as needed for configuration and support of operating technology systems.
  • Thorough knowledge of Server, client-server, and workstation PC technologies and system development.  
  • Thorough knowledge of data and telecommunications hardware, software, including supported software and network configurations.
  • Working knowledge of various operating systems including but not limited to Windows, AIX, and Linux.
  • Understanding of constraints and challenges for supporting 24/7 operations.
  • Working knowledge of Networking Systems and data communications concepts and operation.
  • Demonstrated knowledge of RTU protocols & configurations including DNP3 & Telegyr.


Skills Requirements

  • Ability to effectively communicate with all levels of the organization, both verbally and in written communication.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
  • Strong interpersonal skills to influence and persuade various groups or individuals.
  • In depth analytical, organizational, and conceptual skills to handle various work projects and programs.
  • Demonstrated ability and motivation to learn new tools and products independently.
  • Must have or be able to qualify for State of Hawaii driver’s license to drive to various company facilities.


Experience Requirements

  • College degree in computer science or electrical engineering, or equivalent combination of education and experience.
  • Several years (3-5) of experience with data and communications hardware and network installation, administration and troubleshooting with experience in Operating Technology Systems (OTS) preferred.
  • Several years (3-4) experience with PC and server hardware and software installation, configuration and maintenance.


Role: Professional 

Number of Vacancies: 1 

Work Schedule: Monday - Friday

Work Hours: 7:30 am - 4:00 pm

Location: Honolulu – Oahu

Hiring Range: The hiring range for the SYSTEMS ENGINEER [Req ID 8634] position is $94,100.00 to $120,100.00. The person selected will be placed according to his/her skills and qualifications. 


About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.


The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at


Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.


Should there be no candidates with this experience, the company may consider applicants without such experience who meet the knowledge/skill requirements. If such a candidate is hired, he or she will initially be placed on a development plan commensurate with his/her education and experience level.


Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.


EEO Statement
Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.


Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.


Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC’s Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.  

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company. 

Affiliate is defined as “any person or entity that possesses an ‘affiliate interest’ in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility’s parent holding company, except as otherwise provided by HRS section 269-19.5(h).”

Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility’s service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.” 

For a current list of all Affiliates and Affiliate-Related Entities, please see:

This list may be amended, updated or revised from time to time without notice.  

Nearest Major Market: Honolulu
Nearest Secondary Market: Hawaii