Technical Training Developer Supervisor - Oahu, Maui, Hawaii Island

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Posting End Date: This position will remain open until filled. Early applications are encouraged 

BRIEF POSTING DESCRIPTION:

The P ZA ADMIN - T&D OPERATIONS Department of the P T&D OPERATIONS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional Supervisor)

JOB FUNCTION:

Directs, supervises and/or conducts training academics and activities for the Division.  Collaborates with supervisors and division personnel in developing, maintaining, coordinating, and conducting training courses, programs, materials, and scenarios relating to technical skills, employee development, teamwork, and leadership training for division personnel.  Works with supervisors to provide status updates, monitor/measure personnel progress and evaluate effectiveness of programs.  

Utilizes continuous improvement best practices such as LEAN Six Sigma and ADKAR Change Management to enhance and achieve high performance with a safety mindset and operational excellence, to cultivate change to ensure employee competencies; and ensure through training activities our Company’s service promise and standards, WeConnect philosophies, decision priorities, and core Company values permeate through the Division’s daily activities.

ESSENTIAL FUNCTIONS:

• Division Training Program & Curriculum – Facilitates identification of training needs of division personnel with supervisors and field personnel.  Develops and coordinates delivery of a comprehensive training program to meet division goals, performance metrics, enhance the organization’s capability, and support supervisors to ensure personnel competency related to job descriptions and compliance with all company standards including State and Federal regulations.
• Develops curriculum and materials for all division technical training programs (i.e., training manuals), including annual refresher training, new equipment training, and new/updated operating procedures.  Formulates structured lesson plans, delivers appropriate training through various modes and measures performance.  Updates existing manuals, standard operating procedures, and job aids, as needed.
• Evaluates the effectiveness of training plans and programs in relation to established training objectives and performance measures and incorporates appropriate strategies for continuous improvement.  Review safety incidents and works with supervisors and employees to identify training program gaps and revise training programs and curriculum accordingly.  Support supervisors to coordinate post-incident training and follow-up assessments of employees.
• Employee Development Programs - Evaluates, develops and improves multi-year programs that prepare employees to ascend to next level positions and address succession planning needs.  Develops evaluation tools and proficiency testing to ensure competency.  Assists supervisors in monitoring the progress of the trainees providing the necessary improvements needed to successfully complete programs and pass required proficiency tests. 
• Program/Material Delivery – Identifies, coordinates, and delivers program content through complementary, supplementary and/or alternative training providers, modes, and resources.  Works in coordination with the division Operations Technical Specialist, Corporate Safety, Operations Planning and Construction Management, vendors, contractors, supervisors, and crew personnel to effectively deliver program content.  Provides administration and/or project management of consultants hired to perform training of division employees.
• Develops and updates reports on metrics and effectiveness of programs.  Ensures reliable/valid testing procedures are in place. 
• Assists in the development, monitoring and analyzing of the division’s annual training budget
• May temporarily substitute for other merit staff in Incident Command events or other emergencies.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Thorough knowledge of the theories and principles of electrical systems, normally acquired through college level courses or equivalent experience.
• Thorough knowledge in the operation and maintenance of transmission, distribution, and substation facilities
• Working knowledge of transmission and distribution overhead and underground construction and work standards.
• Working knowledge of personal computers and/or mainframe systems and related software applications.
• Knowledge of the requirements for compliance with State and Federal environmental and safety regulations.
• Thorough knowledge of policies and procedures contained in such documents as the System Operation Procedure Manual, Company/Union agreement, Safety & Health Manual, General Information Manual etc.

Skills Requirements

• Demonstrated supervisory/leadership skills including effective written, oral, and listening communication skills; conflict resolution skills; the willingness and ability to train.
• Supports two-way communications to ensure a focused well-informed workforce. Promotes teamwork and self-directed workforce to support company initiatives
• Able to read, comprehend and utilize technical publications such as manufacturer’s instruction manuals, training manuals, blueprints, and electrical single line diagrams.
• Has the ability to solve problems independently and/or with the assistance of others.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
• Ability to handle difficult or sensitive issues while using tact, courtesy, and discretion.
• Must have or be able to qualify for State of Hawaii CDL Class A driver’s license.  Must meet the standards for frequent or required driving positions stated in the Hiring Standards for Required Driving Positions policy. These standards may be adjusted periodically to meet business and safety objectives.
• The ability to learn forecasting, budgeting, and measuring costs.
• Ability to learn Continuous Improvement Skills
• Ability to learn Change Management Skills
• Good presentation skills.
• Leadership skills and the ability to interact with people at all levels.
• Strong interpersonal skills to positively influence various groups or individuals.
• Strong ability to teach, coach/mentor and facilitate in classroom and field settings.
• Ability to remain flexible in a demanding work environment and adapt to change depending on learning styles of participants.
• Capability to quickly conceptualize new ideas.
• Ability to look at issues in a broad, global context and consider future impacts.
• In depth analytical, computational, organizational, and conceptual skills to handle various projects and programs
• Ability to handle difficult situations with tact, courtesy, and discretion.
• Must have strong organizational skills to institutionalize programs and develop people.
• These standards may be adjusted periodically to meet business and safety objectives.

Experience Requirements

• Extensive  (8+) of operational and/or maintenance related experience in an electric utility or equivalent.  A BS degree in engineering in a relevant discipline from an accredited engineering school may be substituted for five (5) years of experience.
• A few years (1-2) of related work experience in a supervisory/leadership capacity.
• A few years (1-2) of related experience in preparing operating budgets and managing expenses preferred.
• A few years (1-2) experience training peers or subordinates.
• Qualified or capable of qualifying as crew leader, and/or possess supervisory/leadership skills and abilities to work with a variety of individuals in an electrical transmission and distribution setting preferred.

Role: Professional Supervisor 

Number of Vacancies: 1

Location: Oahu, Maui, Hawaii Island

Hiring Range: The hiring range for the Technical Training Developer Supervisor [Req ID 9906] position is $125,000.00 to $160,000.00. The person selected will be placed according to his/her skills and qualifications. 

About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement
Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. 

Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC’s Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.  

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company. 

Affiliate is defined as “any person or entity that possesses an ‘affiliate interest’ in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility’s parent holding company, except as otherwise provided by HRS section 269-19.5(h).”

Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility’s service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.” 

For a current list of all Affiliates and Affiliate-Related Entities, please see:
https://www.hawaiianelectric.com/about-us/key-performance-metrics/financial/affiliate-transactions

This list may be amended, updated or revised from time to time without notice.