Substation Service Engineer - Maui

Date: Jul 7, 2024

Location: Kahului, Hawaii (HI), US, 96732

Company: hawaiianel

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.


Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.


Posting End Date:  at 11:59PM HST



The M QS SUBSTATION & METER SUBSTATION Department of the P SUBSTATION & METER Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)



Provides engineering support in the installation, operation, maintenance, troubleshooting, training, project management, reliability and root cause analysis, and purchasing of substation equipment.



  • Provides engineering support to the department for the construction and maintenance of the transmission and distribution systems.  Must be available for emergency calls at all times.
  • Conducts investigations, working with field personnel and Equipment Manufacturers to resolve equipment problems. Ensures proper resolution of problems with Engineering and vendors. Participates in Root Cause Analysis (RCA), providing data and work history.
  • Assures the proper and complete integration of new types of equipment into the system, including required electrical acceptance testing, training, spare parts, test equipment, safety, and establishing maintenance and operational procedures.
  • Prepares and submits studies and engineering requests as needed to resolve problem areas identified through reviewing maintenance and test reports. Ensures satisfactory implementation and completion of recommended actions.
  • Establishes the maintenance documentation used to define the preventative maintenance programs. Updates the procedures as required to meet the requirements of new or upgraded equipment with particular emphasis on safety of personnel.
  • Develops tool and test equipment requirements with the supervisors, including capital budget requests and cost justification. Investigates current test equipment developments and recommends new methods to accomplish division mission.
  • Implements specific environmental assignments such as Polychlorinated Biphenyl (PCB) and Sulfur hexafluoride (SF6) tracking and procedures, special test equipment procedures, and special project implementation.
  • Assists Superintendent with administrative duties such as budgets, meetings, updates, reports and training development for Department personnel.  Participates as an instructor when qualified. Substitutes for Superintendent during vacation, etc.
  • Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response and other Company activities as assigned.



Knowledge Requirements

  • Thorough working knowledge of electrical/electronic engineering fundamentals, as applied to the electric utility industry, normally acquired through college level courses at an accredited college or equivalent experience. A BSEE will nominally fulfill the knowledge requirement.
  • Professional Engineer license strongly desirable.
  • Working knowledge of personal computers and/or mainframe systems for spreadsheet, word processing, etc., software applications.
  • Understanding of the principles of operation and maintenance of substation equipment in an electric utility environment or equivalent experience.
  • Working knowledge of LEAN continuous improvement principles and best practices to achieve operational excellence.
  • Working knowledge of SafeStart principles and best practices to achieve a safe workplace environment.


Skills Requirements

  • Excellent oral, written and listening skills.
  • Strong interpersonal skills to influence various groups or individuals.
  • Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
  • Ability to read, interpret and explain to others complex instructions relating to equipment operation, testing and maintenance.
  • Analytical, computational, organizational, and conceptual skills to handle various projects and programs.
  • Must have or be able to qualify for a State of Hawaii driver's license. Must meet the standards for required driving positions stated in the Hiring Standards for Required Driving Positions policy. 


Experience Requirements

  • 5-7 years of working experience in the operation and maintenance of electrical/electronic systems in an electric utility environment.
  • Bachelor of Science degree from an accredited engineering school in Electrical Engineering or equivalent of the degree in appropriate education, or equivalent experience.
  • State of Hawaii Professional Engineer License in relevant discipline is highly desired in order to stamp drawings and designs required to obtain construction and building permits.


Role: Professional 

Number of Vacancies: 1 

Location: Kahului – Maui

Hiring Range: The hiring range for the SUBSTATION SERVICE ENGINEER - MAUI [Req ID 9001] position is $85,700.00 to $109,300.00. The person selected will be placed according to his/her skills and qualifications. 


About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.


Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.


EEO Statement
Hawaiian Electric Companies is an equal employment opportunity/affirmative action employer. We actively seek diversity among our employees. We do not discriminate on the basis of age, race, color, religion, sex/gender (including gender identity/expression), ancestry/national origin, disability, marital status, arrest and court record, sexual orientation, pregnancy, veteran status, genetic information, domestic or sexual violence victim status, or other protected categories in accordance with state and federal laws. We further encourage individuals with disabilities, minorities, veterans and women to apply.


Hawaiian Electric Companies complies with Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.


Affiliate Disclaimer
Hawaiian Electric Company, Inc., Maui Electric Company, and Hawaii Electric Light (“Company”) are Hawaii Public Utilities Commission (“PUC”) regulated companies. The disclosure relating to Affiliate Transaction Requirements that follows is made pursuant to the PUC’s Decision and Order No. 35962, issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019 in Docket No. 2018-0065.

By submitting your application, you understand and acknowledge that, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate, said Affiliate will be required to make a one-time payment to the Company in an amount up to twenty-five percent (25%) of your base annual compensation.  

In addition, if you are hired by the Company and subsequently transferred, assigned or otherwise employed by an Affiliate or an Affiliate-Related Entity, for a period of one year, you cannot appear in negotiations or otherwise interact directly with the Company or work on the same matter that you worked on while with the Company. 

Affiliate is defined as “any person or entity that possesses an ‘affiliate interest’ in a utility as defined by section 269-19.5, Hawaii Revised Statutes (“HRS”), including a utility’s parent holding company, except as otherwise provided by HRS section 269-19.5(h).”

Affiliate-Related Entity is defined as “a third party that provides electricity-related services in a regulated utility’s service territory that has a material financial, operational, or ownership interest with an unregulated affiliate of the utility and of whom the utility has reasonable knowledge.” 

For a current list of all Affiliates and Affiliate-Related Entities, please see:

This list may be amended, updated or revised from time to time without notice.  

Nearest Major Market: Maui
Nearest Secondary Market: Hawaii