Supervisor, Meter - Maui

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Applications will be screened based on the information provided; in order to assist us in determining qualifications, please upload a current resume and take some time to update your employment information, certifications, etc. The information will flow over to your profile.

Posting End Date: This position will remain open until filled. Early applications are highly encouraged. 

BRIEF POSTING DESCRIPTION:

The M RM SUBSTATION & METER METER Department of the P SUBSTATION & METER Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: PROFESSIONAL SUPERVISOR)

JOB FUNCTION:

Supervises and directs activities related to the Company’s revenue meters.  Provides expertise, training and guidance to maintain electric meter operations.

ESSENTIAL FUNCTIONS:

• Supervises, directs, and monitors work force activities to test, install and remove all meters on the Company’s system.  This includes administrative functions such as preparing performance appraisals, conducting interviews, disciplinary action, reviewing timecards, etc.
• Must be available for emergencies after normal working hours.
• Responsible for the safety and training of all under supervision.  Trains subordinates, directs and reviews their work, provides refresher training on a scheduled or as-needed basis.
• Serves as contact person responsible for field matters and quality assurance related to electric metering.  Assists contractors and electricians in compliance with metering requirements.  Assists commercial and residential customers with issues related to meter compliance requirements, standards, and special problems.
• Performs on-site field work.
• Detects and deters meter diversion and provides evidence for just reimbursement from customers.
• Maintains the meter record system.
• Develops and manages the O&M budget forecast for the section.
• Is responsible to ensure that the inventory of meters and metering equipment is purchased, and managed effectively and efficiently.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Thorough knowledge of the principles and theories of electrical engineering normally acquired through completion of advanced college level courses required for a BS degree in Electrical Engineering or related work experience.
• Thorough knowledge of electric metering operations and meter work.
• Knowledge of metering standards and national electrical code.
• Apprenticeship program or equivalent experience.
• Successful completion of a supervisory training course or its equivalent.
• Thorough knowledge of policies and procedures contained in such documents as Company/Union agreement, Accident Prevention Manual, General Information Manual etc.
• Working knowledge of personal computers and/or mainframe systems and related software applications (i.e.; spreadsheets, word processing etc.).

Skills Requirements

• Excellent oral and written communication skills.
• Organizational and planning skills to handle various projects/assignments.
• Ability to handle difficult and/or sensitive issues while using tact, courtesy and discretion.
• Supervisory/leadership skills and abilities to work with a variety of individuals occasionally dealing with sensitive, difficult or confrontational issues.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
• Strong interpersonal skills to influence and persuade various groups or individuals.
• Must have or be able to qualify for a State of Hawaii driver’s license. Must meet the standards for driving positions stated in the Hiring Standards for Driving Positions policy. These standards may be adjusted periodically to meet business and safety objectives.

Experience Requirements

• Several years (5 or more) of experience in electrical engineering or extensive (10 or more years) related field work experience.

Role: PROFESSIONAL SUPERVISOR 

Number of Vacancies: 1

Location: Kahului – Maui

Hiring Range: The hiring range for the Supervisor, Meter [Req ID 10529] position is $109,900.00 to $142,600.00. The person selected will be placed according to his/her skills and qualifications. 

About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement
Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. 

Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer

The relationship between Hawaiian Electric and unregulated, energy-related affiliate companies is governed by the Affiliate Transaction Requirements (ATRs) established by the Hawaii Public Utilities Commission (PUC). The ATRs were established with the PUC's Decision and Order No. 35962 issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019, in Docket No. 2018-0065. With Decision and Order No. 42409, issued on March 23, 2026, in Docket No. 2025-0391, the PUC indefinitely suspended certain sections of the ATRs.

The ATRs address many issues related to Hawaiian Electric's interactions and transactions with Affiliates and Affiliate-Related Entities. If you'd like more information about these rules/regulations, you can email ATR@hawaiianelectric.com.