Technical Trainer - Oahu

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.

Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.

Applications will be screened based on the information provided; in order to assist us in determining qualifications, please upload a current resume and take some time to update your employment information, certifications, etc. The information will flow over to your profile.

Posting End Date: This position will remain open until filled. Early applications are highly encouraged. 

BRIEF POSTING DESCRIPTION:

The P ID TRAINING Department of the P GENERATION Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional)

JOB FUNCTION:

Identifies training needs, leads, directs, develops, implements and monitors technical training with a focus on operational and/or maintenance activities to ensure employees meet training requirements. Provides training and guidance for the safe, reliable and economic operation of HECO’s generating systems. Ensures employees training is in compliance with all company standards and State and Federal regulations.

ESSENTIAL FUNCTIONS:

• Training Development - Conducts training needs assessments. Researches, analyzes, develops and evaluates training to ensure company goals and objectives are achieved. Develops evaluation tools and proficiency testing to ensure competency. Documents and updates the department’s training procedures and manuals. Develops and administers development opportunities for succession planning. Coordinates training sessions.
• On-going Training - Documents and updates the department’s training procedures and manuals. Tracks department training to ensure all aspects of training is current. Oversees various Department training initiatives.
• Trains employees on new/updated operating procedures. Provides support to others on matters related to the development and implementation of training programs.
• Develop and provide training material for the implementation of a human performance program within assigned departments of the Power Supply Process Area. Program material should include improving personnel safety, unit availability as well as reduce operating costs.
• Oversees training for Supervisors and Maintenance Working Foremen. Researches, analyzes, develops and evaluates training for new Shift Supervisors. Develops betterment training for current supervisors. Participates in overhauls, monitors unit start-ups and provides direction as needed. Assists supervisors with trouble shooting and investigating operational and/or maintenance problems.
• Researches, analyzes, develops, evaluates, coordinates and schedules training for Operator Trainees. Performs administrative functions including: Interviewing & selection, prepares performance appraisals, administers coaching, and maintains department training records.
• Assists in the development, monitoring and analyzing of the division’s annual training budget.
• Temporarily substitutes for the Shift Supervisor and/or Maintenance Supervisor as required. This includes enforcement of operating and company polices and labor contracts to achieve consistent and effective operating activities.
• Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.

BASIC QUALIFICATIONS:

Knowledge Requirements

• Thorough knowledge in the operation and maintenance of generating units, electrical system, digital controls systems, switchyards, transmission, distribution and substation facilities.
• Knowledge of human performance behavior and methods to mitigate error
• Knowledge of operating and maintenance policies and operating emergency corrective procedures.
• Working knowledge of personal computers and/or mainframe systems and related software applications.
• Knowledge of the requirements for compliance with State and Federal environmental and safety regulations.
• Knowledge of Continuous Improvement processes including:
  • Participate on continuous improvement teams
  • Learn and apply basic LEAN tools
  • Learn and practice problem solving
  • Follow and improve standard work

Skills Requirements

• Demonstrated leadership skills including effective written, oral and listening communication skills; conflict resolution skills; the willingness and ability to train.
• Supports two-way communications to ensure a focused well informed workforce. Promotes teamwork and self-directed workforce to support company initiatives
• Able to read, comprehend and utilize technical publications such as manufacturer’s instruction manuals, unit data books, blueprints and piping and instrument diagrams.
• Troubleshooting skills to determine operating and maintenance problems with the units and equipment.
• Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
• Ability to handle difficult or sensitive issues while using tact, courtesy, and discretion.
• Must possess and maintain a valid driver's license issued by the State of Hawaii or another U.S. state. Must meet the standards for driving positions stated in the Hiring Standards for Driving Positions policy. These standards may be adjusted periodically to meet business and safety needs.
• Must be able to work various shifts.

Experience Requirements

• Multiple years (5-7) of operational and/or maintenance related experience in an electric utility or equivalent.
• Several (3-5) years of experience in analyzing, developing and/or implementing technical training programs desired.
• A few years (1-2) of related work experience in a supervisory/leadership capacity.
• A few years (1-2) of related experience in preparing operating budgets and managing expenses preferred.
• A few years (1-2) experience training peers or subordinates.
• Qualified or capable of qualifying as a Shift Supervisor, and possess supervisory/leadership skills and abilities to work with a variety of individuals in a power plant setting preferred

Role: Professional

Number of Vacancies: 1

Location: Pearl City – Oahu

 Hiring Range: The hiring range for the Technical Trainer [Req ID 10675] position is $89,100.00 to $113,700.00. The person selected will be placed according to his/her skills and qualifications.  

About Hawaiian Electric Companies
Hawaiian Electric Companies provide electricity and services to 95 percent of the state's 1.4 million residents. The company is also one of the state's leading employers and a major contributor and supporter of community and educational programs.

The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.

Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Applicant Certification
By submitting an application for the position, candidates:
1. Authorize the Hawaiian Electric Companies to confirm all statements contained in the application and/or any materials submitted and made a part of the application as they relate to the position and to the extent permitted by law;
2. Authorize and consent to, without reservation, the Hawaiian Electric Companies sharing any and all information regarding previous or present employment, educational training or personal information from their records and from any other source with the hiring department or subsidiary company;
3. Release, discharge, and hold harmless, Hawaiian Electric Companies, from any and all liability for any damage which may be claimed as a result of furnishing such information to the hiring department or subsidiary company;
4. Authorizes release and transfer of all personnel records to be maintained by the hiring company in the event of an inter-company transfer; and
5. Authorize, direct, and consent to Hawaiian Electric Companies and/or its authorized agents to conduct investigations into candidates' background. These investigations may include, but are not limited to searches for information about applicants; record of criminal convictions to the extent permitted by law, education records, professional certifications, personal character references, and employment history.

EEO Statement
Hawaiian Electric Companies is an equal opportunity employer, including disability and protected veteran status. 

Hawaiian Electric Companies complies with all applicable laws, including Title I of the Americans with Disabilities Act. Any request for reasonable accommodation needed during the application process should be communicated by the candidate to the HR Service Center at (808) 543-4848.

Affiliate Disclaimer

The relationship between Hawaiian Electric and unregulated, energy-related affiliate companies is governed by the Affiliate Transaction Requirements (ATRs) established by the Hawaii Public Utilities Commission (PUC). The ATRs were established with the PUC's Decision and Order No. 35962 issued on December 19, 2018, and subsequently modified by Order No. 36112, issued on January 24, 2019, in Docket No. 2018-0065. With Decision and Order No. 42409, issued on March 23, 2026, in Docket No. 2025-0391, the PUC indefinitely suspended certain sections of the ATRs.

The ATRs address many issues related to Hawaiian Electric's interactions and transactions with Affiliates and Affiliate-Related Entities. If you'd like more information about these rules/regulations, you can email ATR@hawaiianelectric.com.